Privacy Policy

This policy explains how AJ Adams Landscaping uses the personal information you give us when you contact us or ask for a quote. We are a small local landscaping business based in Southampton, and we are responsible for your information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What we collect

When you use the quote form on this website we collect your full name, your phone number, your email address if you choose to give it, the service you select, and anything you write in the project details box, such as the location, size of the job and what you would like to change. We also note which page of the website the form was sent from. If you call or email us directly, we keep the details you give us in that conversation.

Why we use it

We use your information only to reply to your enquiry, arrange a site visit if you want one, and prepare and follow up a quotation. We do not use it for marketing mailing lists.

Our lawful basis

We rely on our legitimate interests in responding to people who contact us, and on taking steps at your request before entering into a contract with you, such as visiting and quoting for a job.

Who we share it with

Form submissions are stored in a secure database provided by Lovable Cloud, the platform that hosts this website. A copy of each enquiry is sent to our business email inbox (Gmail) using the Lovable email notification service. These providers process the data only on our behalf to store and deliver your enquiry. We do not sell your information and we do not share it with anyone for marketing.

How long we keep it

We keep enquiry details for as long as we need them to deal with your enquiry. Where we have quoted for work, we may keep a record of the enquiry and quotation for up to 2 years, after which it is deleted.

Your rights

You have the right to ask for a copy of the information we hold about you, to have it corrected if it is wrong, to have it deleted, and to object to us using it. To make a request, contact us using the details below and we will respond as soon as we can, and within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk. We would appreciate the chance to put things right first.

Contact us about privacy

AJ Adams Landscaping, Southampton. Phone 07904 481178 or email ashleyadds1982@gmail.com.

We may update this policy from time to time, and the current version will always be on this page.